Clerk Supervisor - BMH

Job Description

Responsible for prompt, courteous reception and processing of all patients presenting themselves for treatment.

Job Duties:
  • Promotes a positive hospital image to patients, physicians, visitors, and other employees.
  • Responsible for accurate and complete collection of registration data.
  • Completes and processes registration documents with distribution to all appropriate departments.
  • Gathers insurance information, signatures and forms needed to submit billings from patients presenting themselves for treatment.
  • Verifies insurance benefits and coverage.
  • Calculates and makes an effort to collect deductibles, coinsurance portions, and Private pay accounts.
  • Coordinates with nursing service for bed assignments.
  • Keys face sheet information and obtains patient’s or responsible person’s signature; prepares arm bands, and other documents as necessary.
  • He/She should possess age specific skills as needed for communication with the patient population.
  • Auditing all admissions for correct documentation, and registration in computer system.
  • Auditing Advance Directives for completion, logging errors for performance improvement.
  • Completing reports, monitoring upfront collections.
  • Daily audit for errors and monitor completion of accounts completed by other clerks.
  • Address with clerks errors found, to be corrected.
  • Manage the shift schedule, making necessary adjustments for changes.

High school diploma or GED required. Associates degree preferred.

Previous Experience is Highly Desired.

  • Telephone etiquette
  • EMR/EHR Experience
  • Customer Service
  • Insurance payer requirements
  • HIPPA compliance
  • Attention to Detail
  • Knowledge of Claim Submission Process
  • Quality Focus

Type: Full-time

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Taylor Health Care Group

A Fully Integrated Health System.

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