We’re brand professionals with a unique combination of business smarts, forward thinking and creative passion for building beautifully crafted brands and delivering compelling marketing projects. Our marketing team has years of experience, we’ve been bringing storytelling, strategy and innovative campaign marketing designs together, to devise approaches specific to each client.
We are growing rapidly and looking for a motivated, coachable self-starter to join our team and grow with us!
What you’ll do
Handle customer interaction ensuring our Customers get an exceptional level of service.
Ensure members are achieving desired service levels, providing regular performance feedback.
Facilitates orders, create new accounts, maintaining accounts, providing product recommendations based on customers need, and providing payment options.
Enter appropriate and correct data into our systems and applications.
Work as part of a team to make sure we answer queries quickly and that we deliver an excellent service.
Resolve customer service complaints by identifying the root cause and ensuring appropriate actions are taken to resolve the situation and avoid it in the future.
Ensure all communication with customers is professional and meet our standards.
Investigate customers' problems and solutions.
What does The Lux Way do differently?
What do we offer?
Job Type: Full-time
Pay: $44,000.00 - $51,000.00 per year
We utilize a state of the art air filtration system. There are daily temperature checks. Masks and hand sanitizer are provided.
Ability to commute/relocate:
Work Location: One location