Job Description
Willow Point Golf & Country Club
F&B Director-Assistant
Manager
This is a hands-on working
role functioning as a Manager On Duty in rotation with other managers. Responsible
for the overall management and execution of all food service and dining related
activities including the restaurants and banquet services. They should have
experience in a luxury restaurant, club or resort. They will manage and ensure
quality of service, compliance with all policies, procedures and laws, fiscal
responsibility, management of team members and creating a collaborative
environment with other departments
- Work closely with Executive Chef and
provide strong leadership for service staff
- Ensure that the guest dining experience
is of the highest quality; solicit guest feedback, ensure any errors are
corrected promptly and provide appropriate feedback
- Serve as a leader, mentor and role model
for service team members
- Maintain a work environment free of
harassment, favoritism or poor work practices
- Identify, hire and train staff to meet
service standards; coach, correct, discipline poor performers. Determine
areas for improvement in service and implement changes as needed using
appropriate training techniques, clear expectations and accountability
- Meet food and beverage financial
objectives through forecasting, assist preparation of an annual budget,
scheduling expenditures, analyzing variances and initiating corrective
actions
- Be knowledgeable of and conform to all
regulations regarding the Alcoholic Beverage Commission
- Have a strong working knowledge of fine
wines and spirits
- Maximize bar profitability by ensuring
portion control and accuracy of charges
- Maintain a safe and healthy environment
by establishing and following all sanitation standards, supervise the
maintenance of equipment to protect assets while maintaining the highest
level of service
- Remain on the cutting edge of trends in
the profession by participating in educational training, reading trade and
professional publications and participating in professional organizations
- Respond to guest needs, inquiries or
problems in a timely and professional manner to ensure a quality
experience and enhance future sales prospects
- Willingness to work nights, weekends and
holidays to meet the expectation of the business
- Perform all other duties as requested
·
Assumes responsibility for FOH, Men’s Locker Room, Bev Cart,
Bars, catering requests, Events
·
Works in partnership with Other Assistant Managers
·
Works in Partnership with Executive Chef & BOH
·
The expectation is that this role would be integral with monthly
beverage inventory, wine programs, in house events
·
Assists with purchasing, china, silver and glassware inventory
·
Responsible for correct pricing and POS JONAS changes
·
Responsible for Scheduling & Payroll Processing
·
Provides End of Shift/Sales Reports as requested
·
Direct Staff Reports: Front of the House Food and Beverage
Employees
·
Other duties as requested
·
Reports To Club Manager
DESIRED SKILLS AND QUALIFICATIONS:
Education:
- Bachelor's degree in Hospitality
Management or similar course of study preferred
- Five or more years proven success in a
F&B leadership role at an upscale hotel, club or resort
Skills and Abilities:
- Exceptional written and verbal
communication skills
- Critical analysis skills to assess and
manage, budgets, trends, resource allocation and strategic planning
- Ability to manage a large and diverse
team and delegate and oversee responsibilities
- Be an effective listener and problem
solver
- Possess a strong desire to exceed
expectations
- Team mentality who works well with
others
- Display a refined temperament with the
ability to always treat guests, vendors and co-workers with dignity and
respect
Salary:
Based on experience plus bonus potential
*end of year bonus
determined by corporate office
·
Fulltime benefited employee
·
401k with company match
·
SDT/LTD Insurance plans
·
Health/Dental/Vision Plans
*currently
with BCBS
Club:
·
$5 million revenue
·
900 +/- members (social & golf, resident, non-resident)
·
Dining Outlets
-Camilla
Room (50 Seat Fine Dining Fri & Sat PM)
-Casual
Dining/Patio (125 seat)
Bay Room (by reservation)
Stone Grille/patio (no reservations)
-Pool Cabana
Type: Full-time
About
Willow Point Golf & Country Club
Yards to play: 7,200.
Par score: 72.
Courses like it: 0.
A members-only private club, Willow Point offers a family-friendly atmosphere and activities calendar throughout the year. Membership at Willow Point is by application only with sponsorship by current members required.